Shipping and Returns

Shipping

  • Most USA-based orders are shipped directly from our warehouses within 24 hours for your convenience and maximum efficiency.

  • Free standard shipping (3-5 business days) on orders above $45.

  • 2-day free shipping on orders above $99.

  • All International (non-USA) orders incur a shipping charge, are shipped via standard US Mail, and may take 2-3 weeks to arrive.

Returns

We've dedicated countless hours to meticulously researching, developing, and refining our products, and we're confident you'll love them. However, we understand that this might be your first experience with us. We want you to feel completely at ease with your purchase, which is why we offer a comprehensive 30-day money-back guarantee that fully covers your order.

We encourage you to use the Sleepnotize Mouth Tape for at least seven nights to acclimate to it. If, after trying it, you decide it's not the right fit for you, simply email us at hello@sleepnotize.com with your order details (order number and date of purchase). We will confirm the order details and either make the experience right for you or provide the instructions to return the product to us. Once we receive it, we’ll give you a 100% refund, less the cost of shipping. It’s that simple!

PLEASE NOTE:

  • We offer our money back guarantee on your most recent order only.

  • For subscriptions, the guarantee applies to the first order within a subscription only. Subscription orders following the first order are non-refundable.

  • We value fairness and trust in our return process and ask for your understanding in return. For multipack bundles (6 or 12 packs), refunds cannot be processed without prior inspection. If part of your order is returned to us unopened, unused, and in a condition suitable for restocking, we will gladly refund the cost of that inventory along with one additional product pouch (to account for a pack you may have tried).

  • Please note that return shipping costs are the responsibility of the customer, and a small restocking fee will apply. Thank you for your cooperation and understanding.

  • It usually takes a week to process your package, and another 7 business days (excluding holidays and weekends) for a bank (debit card) or credit card company to refund to your card or bank account(debit card).

  • We reserve the right to deny returns, refunds, or exchanges for suspected fraud or abuse of this policy. Thank you for understanding.